PETERSON AIR FORCE BASE, Colo —
"Are there police elves?" said another.
"How much to adopt one of Santa's reindeer?"
INTERNATIONAL FLAVOR: NORAD got calls from 220 countries and territories last year, and non-English-speakers called this year as well.
Volunteers who speak other languages get green Santa hats and a placard listing their languages so organizers can find them quickly.
"Need a Spanish speaker!" one organizer called as he rushed out of one of three phone rooms.
HE KNOWS WHEN YOU'RE AWAKE: At NORAD's suggestion, volunteers often tell callers that Santa won't drop off the presents until all the kids in the home are asleep.
"Ohhhhhhh," said an 8-year-old from Illinois, as if trying to digest a brand-new fact.
"I'm going to be asleep by 4 o'clock," said a child from Virginia.
"Thank you so much for that information," said a grateful mom from Michigan.
CHRISTMAS EVE IN AFGHANISTAN: Five U.S. service personnel answered calls from Afghanistan for about 90 minutes through a conferencing hookup.
"They had a great time," said Novobilski, the program spokeswoman.
NORAD wanted to set up a call center in Afghanistan but that proved too complex, she said.
HEY, MR. ELF: "Mr. Elf," said one caller, "This is Adam, and I've been really good this year."
FOR GEARHEADS: For people who want to know the specs of Santa's sleigh, NORAD offers a trove of tidbits, including:
Weight at takeoff: 75,000 GD (gumdrops).
Propulsion: 9 RP (reindeer power).
Fuel: Hay, oats and carrots (for reindeer).
Track Santa online at http://www.noradsanta.org/