BILL WEST / Star Beacon
COMFORT KEEPERS have opened a satellite office on West Prospect Road in Ashtabula.From left are Diana Chike, client care coordinator; Jack Warren, general manager; and Bonnie Warren, owner.
Comfort Keepers offer successful comforting solutions for in-home care
SUCCESS IN HARD TIMES: An ongoing series
By ELLEN KOLMAN - Staff Writer - ekolman@starbeacon.com Star Beacon
In fact, the Alzheimer’s Association recognized Comfort Keepers as a premier provider in northeast Ohio.
The secret of Comfort Keepers’ success, even during the economic downturn, is fourfold: face-to-face meetings with clients and families; community involvement; customer referrals; and the hiring of an absolutely stellar staff, Jack Warren said.
“We give our caregivers the tools they need in training and education,” he said. “All of our caregivers are employed and accountable to us. We are bonded, insured and are a drug-free workplace. We do background checks on everyone we employ.”
Comfort Keepers does not accept Medicaid or Medicare. It is a private-pay agency, but it is reasonable and flexible.
“We are available for as little as two hours at a time per visit; one visit per week, that is our minimum. Most agencies have a four to six-hour minimum,” Bonnie Warren said. “Our clients just love our caregivers. They enrich our clients’ lives.”
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